Incident management system that people actually use
Ease-of-use equals not just more observations but more observers in the field. That's what today's workforce is expecting. Our system caters to daily mobile use, photos and even videos. It’s developed to make reporting simple to do for everyone in the organisation.
Automated routing, sharing and assigning without the need for reminding
Follow-up actions start by sharing the right information with the right people at the right time. Empower collaboration with real-time notifications, digests and reminders. Get on top of tasks and make it easy for the top management to see what actions have been taken.
All incidents can be analysed in real-time
Organisations shouldn't be penalising employees for making mistakes, but emphasising everyone to learn from them. Compare categories, root-causes and keywords across locations and departments to give actionable insights that help your employees to work more safely and efficiently.
Minimise response and resolution times
People stop reporting the day they think the channel is just a bottomless pit. With Falcony you'll make sure that never happens in your workplace. Reported incidents are stored in the platform, where anyone can easily check them. The follow-up actions help to ensure that all critical tasks get done.
Hear what our customers have to say
“I am 100 % sure that we are saving money with Falcony by optimizing our processes and streamlining our day-to-day operations."